Returns & Refunds policy

At Drop Clips Official, we create and deliver high-quality digital products designed to enhance your creative workflow. As our products are intangible and instantly downloadable, we do not offer refunds once a purchase is completed.

🚫 No Returns or Exchanges

Due to the nature of digital content, all sales are final and non-refundable. Once a file is delivered, it cannot be returned.

✅ When We May Consider Refunds

We may offer a refund only under the following conditions:

  • You were charged more than once for the same product.

  • You are unable to download the file and our support team cannot resolve the issue.

  • The product is significantly different from what was described (subject to verification).

  • Once refund is approved it will take 5 days for the amount to get credited on customer's account.

📩 Need Help?

If you experience technical problems or believe you’ve encountered an issue, please contact us at contact.dropclips@gmail.com with your order details. We’ll be happy to assist and resolve any problems quickly. Contact Us.